āœ… REFUND & RETURNS POLICY ā€“ TANA BANA HUT

Customer satisfaction is our priority. If you receive a damaged, defective, or wrong product, we are here to help.

ā­ Eligibility for Returns

You can request a return within 3 days of receiving the product if:

  • The product is damaged
  • The product is defective
  • The product received is incorrect
ā­ Non-Returnable Items
  • Used or washed items
  • Products without tags
  • Items damaged due to misuse
  • Personalized/custom orders
ā­ Refund Process

Once the returned product is received and inspected, your refund will be processed within 5ā€“7 working days.

ā­ Replacement

We offer replacements for the same product if available in stock.

ā­ How to Request a Return

Email us at info@tanabanahut.com with your order ID, photos of the issue, and reason for return.